A

[DanieliusB1610]

Hello,
I would like to access my SIM card account, but it seems that there have been some changes to the login process. The system is asking for a verification code that is sent to my email address.
Unfortunately, I have not used that email account for a long time and I no longer remember the password, so I cannot access it.
What should I do in this situation? Is there another way to verify my identity and regain access to my account?
Thank you for your help. Kind regards.

[dalyer]

What does the thread title "A" mean?

Regarding your question see here: 

• https://community.48.ie/t5/The-Newsroom/My48-Account-Security-Update/td-p/72840

What happens if I don’t have access to my registered email? : You’ll need access to your registered email to reset your password and complete verification when signing in. If you can’t access it, contact our Care team and we’ll help you get back into your account.

To contact 48 support see the links in my signature below.

If the chat isn't working for you then use email instead.