10-06-2016 09:48 PM
I joined 6/6/16 from Vodafone and never had any problem with coverage and service connections. Now my phone can't even pick up the 48 network to connect to. I love having The Don package for free texts and 8gb of internet but a bit pointless having free texts without a network. I used to be on O2 before Vodafone so what is the problem here? I am switching once my package is over if it isn't fixed I will use up all the internet and be gone. I hope you can help because I switched because it was promising!
10-06-2016 10:56 PM - edited 14-06-2016 09:05 AM
What networks do you see when you do a manual scan for networks?
Did you enable roaming/data roaming as you may not be able to see or connect to 48 without this enabled?
Hope this helps.
10-06-2016 11:07 PM
10-06-2016 11:38 PM
11-06-2016 12:36 AM
11-06-2016 08:32 AM
11-06-2016 09:17 PM
14-06-2016 08:59 AM
sorry no the problem is not solved, I am currently talking with an agent Emer who suggested putting SIM into a new phone but I am getting no signal anywhere.
14-06-2016 09:06 AM
What make and model of phone is it?
I still don't see how you could have been getting carrier data internet access if you had no signal otherwise.
You need a carrier/network signal for data to work.