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New SIM arrived today and data dropping in and out

WallaceM8508
Newcomer

Just joined and had 10mb speed initially, but connection keeps dropping, and comes back a few minutes later. Using a Vodafone SIM to have this chat. I'm in Ballymoney co Wexford near the sea. I thought the 3 network had a good 4G in this area as I checked the coverage map.

1 REPLY 1

dalyer
The Legend
The Legend

Your post is a bit unclear.

What exactly is dropping out?

The basic network connection/signal bars?

Or the data connection?

If it's the latter then make sure that your APN settings are configured correctly.

Text "APN" to 50048 and follow the instructions here:

If it's the basic network connection then try reseating the SIM in case it's not in correctly.

If it keeps happening then you may need to try a replacement SIM:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.