Joined 6/6/16 no coverage in rural Galway WHY!!!!

[Anon]

I joined 6/6/16 from Vodafone and never had any problem with coverage and service connections. Now my phone can't even pick up the 48 network to connect to. I love having The Don package for free texts and 8gb of internet but a bit pointless having free texts without a network. I used to be on O2 before Vodafone so what is the problem here? I am switching once my package is over if it isn't fixed I will use up all the internet and be gone. I hope you can help because I switched because it was promising!

[dalyer]

What networks do you see when you do a manual scan for networks?
Did you enable roaming/data roaming as you may not be able to see or connect to 48 without this enabled?

Hope this helps.

[Anon]

Well I see meteor 3 and Vodafone as options but no 48. Do I not need a network or service connection to use 3g?

[dalyer]

Did you enable roaming/data roaming, switch off, on again and search again?
If you still don't see 48 listed try connecting to 3. It may work but I'm not sure.
You do need a network connection to use data.
You also need to configure your internet/APN settings.

Hope this helps.

[Anon]

I configured the apn settings my internet works its the network I just have no coverage is there a way to check my address to see if it is out of range of your network?

[dalyer]

If internet is working then you must have some coverage.
Unless you're actually using wifi?
Did you try my earlier suggestions?
Do you have any signal bars?
If not then internet/carrier data cannot be working.
You may need to contact 48 support for more advice.
I don't work for 48 myself.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

[dalyer]

Any update?

[Anon]

sorry no the problem is not solved, I am currently talking with an agent Emer who suggested putting SIM into a new phone but I am getting no signal anywhere.

[dalyer]

What make and model of phone is it?

I still don't see how you could have been getting carrier data internet access if you had no signal otherwise.

You need a carrier/network signal for data to work.