Your post was blank @IanR0695 and the subject line doesn't really make sense.
What exactly do you mean by this?
- "just registered the new sim and have entered it 4 hours"
If you want assistance from the Community Forum then you need to describe your question or issue clearly.
What exactly are you trying to do, what steps are you taking to do it, does anything go wrong, any error messages, etc.?
If you need to contact 48 support then see the links in my signature below.
