What did you do?
How did you try to buy it?
What does your online account say about your membership status and expiry date?
https://www.48months.ie/my-48
Does it list a "next" membership and start date?
What is your cash credit balance?
What does your My History page say about recent payments/purchases?
http://www.48months.ie/my-48/my-history
Are you sure that it's not a case of having one membership in place that has not yet expired and buying a new one and expecting it to start immediately? If so then note that the new membership will not start immediately but will stack to kick in when the current membership has run its full monthly course and has expired.
If that is the case and you have used up your current membership allowances then you need to buy add-ons for the relevant services to tide you over to the end of the membership month.
Hope this helps.
