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Configuration

foxy2650
Visitor
I have asked for a configuration message from tweaked as I can't send texts or mms. I have credit. I put in the correct phone number my package was just renewed yesterday. Samsung Galaxy s5.
1 ACCEPTED SOLUTION

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I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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foxy2650
Visitor
3 time's o have gone through it but no comeback.

Your post and issue are unclear.

What is you problem?

What are you trynng to do?

What is not working for you?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

foxy2650
Visitor
I can not send or receive texts or mms. I have asked for a configuration message from tweaker 3 time's but I'm not getting it.

To configure your internet settings follow the instructions here

 

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1...

 

You also need cash credit to be able to send MMS messages.

30c each.

 

If you cannot send texts and you still have a text allowance via your membership or add-on then that's a separate issue that you'll have to contact 48 support about.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

foxy2650
Visitor
Yes thanks. I contacted 48 and they had to sort it for me.

Glad you got sorted.

You mean 48 had to deal with the SMS issue?

I presume that configuring your internet settings and adding cash credit allowed you to send MMS messages?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

foxy2650
Visitor
I already had cash credit and after cleaning the simple card I could send sms but still no mms.they sent me some android settings which sorted out the mms problem.


@foxy2650 wrote:
I could send sms but still no mms.they sent me some android settings which sorted out the mms problem.

The link that I posted eartlier would have allowed you to configure things correctly for internet and MMS to work.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.