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Barred call

Anon
Not applicable

‎01-11-2013 04:44 PM

i top up now and i cannot called or text it says barred call

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4 REPLIES 4

dalyer
The Legend
The Legend

‎01-11-2013 05:06 PM

Did you just top up your credit balance?

Or did you also buy membership?

 

Everything about membership

 

What does your online account say about your membership - current, expiry date and next (if applicable)?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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Anon
Not applicable
In response to dalyer

‎02-11-2013 06:05 AM

No am currently on membership but i didn't use it for couple of months but now that I am back then I put my sim. On the phone and I top on my memberships but when I wanted to call it say call barred and I can't even text 

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Anon
Not applicable
In response to dalyer

‎02-11-2013 06:07 AM

It shows current on my account what should I do next please

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dalyer
The Legend
The Legend

‎02-11-2013 08:53 AM

Ok if you have a current membership but outgoing calls and texts don't work then you'll need to contact 48 support about this to see if they can sort it out for you.

Can you receive calls and texts?
If you were of 48 for several months then they might need to re-enable your account.
Any chance that last time you were on 48 you breached the fair usage limits and got barred?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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