48 Community

tomdcav · ‎29-06-2016

Terrible customer service, 3 times I have requested a nano sim but have received a dual sim each time,

dalyer · ‎29-06-2016

That's odd.

Are you definitely selecting the nano SIM option?

Any time I have requested a SIM they have always sent the correct size that I requested.

Probably best to contact 48 support directly and ask them to send you a nano SIM?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎30-06-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 keep sending me out dual sim instead of nano, 3 times now