48 Community

sneakypete · ‎26-11-2016

It has XT1621 phone (same phone)1 sim card slot on the list of phones that support internet setting but it keeps telling me it does not support mine

dalyer · ‎26-11-2016

What is the exact message that you are getting?

And where - e.g. on the phone, on the website etc.?

Have you tried manually configuring the settings?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎26-11-2016

What is the exact message that you are getting?

And where - e.g. on the phone, on the website etc.?

Have you tried manually configuring the settings?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎27-11-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

sneakypete · ‎29-11-2016

Yeah once I changed some of the settings I am now connected to the internet.
Cheers

dalyer · ‎29-11-2016

Glad you got it sorted.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 does not support my Moto G4XT1622 dual sim phone