48 Community

Old SIM doesn't work and need a replacement

HelloMy old sim doesn't work I ordered another sim I need to activate it and need to keep the old number

Changing over my phone number

I am already at 48 customer for a couple of years I’ve ordered a new Sim card and I have a new phone I just want to put in the new Sim card and change over to a new phone number how do I go about doing it to carry over my credit from my old Sim card

Drop in 5G service today - is this everywhere?

No option to order nano SIM on replacement SIM page?

My new phone needs a NANO CHIP and the ‘Reorder SIM’ option doesn't show me the option to request the new NANO SIM.

No service on my phone but my daughters is fine

Urgent: payment made but plan not activated

I made a payment of €12.99 on 12th March 2025 for my monthly plan. However, my account is still showing as having no active plan.

Charged €7.99 twice - need a refund

Please refund my extra €7.99 , I don't know why two time cutting my money?

I can not use my data

How can i charge my number

Where is the second month free?

I transferred the number, I bought the plan, the description said that 12.99€ was the activation fee, the next 12.99 was the plan fee and the second month for free, I don't see the 12.99 on my48 account and on the Dashboard it shows the account is va...

Payment card updated but now €7.99 plan no longer available

I've had the 8 euro 48 plan for years, I signed up at the very beginning and have been a very loyal customer. My bank card changed this month and now all of a sudden I have no option to go back on the 8 euro membership. Could you please fix this for ...