cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

allow international dialing and special message rate

StephenJ3552
Newcomer

how does one contact support to enable all outbound features on sim.

allow international dialing special message rate etc.

Also the last time i was abroad data roaming was not enabled and yes i had it enabled on my phone.

1 REPLY 1

dalyer
The Legend
The Legend

International calling is enabled by default but you need cash credit on your account to pay for international calls otherwise the call will not connect:

 

 

What do you mean by "special message rate"?

If you mean texting premium SMS 5xxxx numbers then 48 don't support that at all.

 

 

If you have problems with roaming then see here:

 

 

You might also want to get a replacement SIM before travelling again:

 

 

If you need to contact 48 support then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.