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21-05-2023 06:49 PM
Hi,
I just unlocked 5GB from the safe, and saw a message saying I could use it in "the next 2 days". It was on Sunday around 6pm.
My membership is due to renew on Wednesday (24).
I need to understand what this really means. Will the 5GB be valid until Monday 11:59pm? Tuesday 6pm? Tuesday 11:59pm?
I found no answer to this. Actually, the Flexi Data FAQ says the safe is valid until the end of my membership. I'm confused.
Thanks!
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22-05-2023 01:32 AM - edited 22-05-2023 01:35 AM
If the terms and conditions and FAQs don't clarify then you'll probably have to ask 48 support.
See the link in my signature below or email them at support@48months.zendesk.com
But, if your membership is due to expire on Wednesday, then I presume that this means that it expires at/after midnight on Tuesday in which case the Flexi data will be available until then?
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22-05-2023 01:32 AM - edited 22-05-2023 01:35 AM
If the terms and conditions and FAQs don't clarify then you'll probably have to ask 48 support.
See the link in my signature below or email them at support@48months.zendesk.com
But, if your membership is due to expire on Wednesday, then I presume that this means that it expires at/after midnight on Tuesday in which case the Flexi data will be available until then?
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22-05-2023 09:58 PM
Yes, it seems to be that it's available until the new memberhsip kicks in. I find it a bit confusing to get this confirmation message saying "valid for 2 days" when it could mention that it's aligned on the membership, or even say "until Tueaday 11:59pm".
Thanks!