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No data while abroad
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Newcomer
clerk
Posts: 2
‎17-05-2023 10:00 PM
It says I have 71gb of credit yet, I am abroad but i am still in the EU, I should still have credit. I got a text saying “you have reached your data allowance as per EU fair use policy. Help is appreciated thank you.
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Re: No data while abroad
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The Legend
The Legend
dalyer
Posts: 17,525
‎18-05-2023 01:16 AM

12GB of 200GB or 10GB of 100GB can be used for EU roaming depending on which membership you have.

Once you hit the relevant EU roaming data limit you get the message that you received.

See here:

 

 

I'm not sure but I think that if you buy a data add-on then you can use that data for EU roaming.

 

 

You might want to check with 48 support to be sure before buying an add-on though.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: No data while abroad
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helenaxx57
Posts: 6
‎19-05-2023 03:58 PM
 
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Re: No data while abroad
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The Legend
The Legend
dalyer
Posts: 17,525
‎19-05-2023 07:27 PM

Your post was blank @helenaxx57 - did you mean to post a question or comment?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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