I'm having problems activating my replacement SIM.
I'm already with 48, but I had to order a different size SIM card.
I typed in my activation code but the message I keep getting on my phone is "SIM not provisioned".
My phone is unlocked so I know that's not the problem.
Do I maybe need to deactivate my old SIM before I can use the new one?
I would really appreciate some help on this.
Yes, the old SIM still works perfectly.
I've placed an order for a new replacement SIM now.
Maybe I waited too long before activating the other one (2 months).
Thank you, I'll try contacting the support team but they don't seem to be available right now.