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Problem Activating Replacement SIM

mmelulu
Newcomer

Hi,

 

I'm having problems activating my replacement SIM.

I'm already with 48, but I had to order a different size SIM card.

I typed in my activation code but the message I keep getting on my phone is "SIM not provisioned".

My phone is unlocked so I know that's not the problem.

Do I maybe need to deactivate my old SIM before I can use the new one?

 

I would really appreciate some help on this.

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