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Plan price - €12.99 or €25.98?

LeahR1276
Newcomer

‎15-05-2024 03:34 PM - last edited on ‎15-05-2024 03:45 PM by The Legend

I'm hoping someone can help. I just got a 48 sim and was under the impression that the monthly charge was €12.99 a month. When I try to activate this, the T&Cs are stating a charge of €25.98 per month, which is definitely not what was indicated before

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dalyer
The Legend
The Legend

‎15-05-2024 03:44 PM - edited ‎15-05-2024 03:45 PM

It's €12.99 per month but a one-time activation fee of €12.99 is payable on the purchase of the first €12.99 monthly membership plan. 

All Data* €12.99 Plan

This All Data* plan is only available to new 48 customers who order their 48 SIM and purchase an All Data* plan from the 5th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

Your second monthly membership plan should be free so effectively cancelling this activation fee out.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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