Payment taken for new plan but didn't get it

[JasonS3945]

I just bought a new membership. It took the payment yet I didn't get it. Please help me understand

[dalyer]

Are any services working for you at the moment? Calls/texts/mobile data?

What does your My48 account Dashboard say about your current membership plan status, expiry date and allowance balances? 

• https://48.ie/my48

What does your Transactions page say about recent payments/purchases? 

• https://48.ie/my48/transactions

Does your Buy Plan page list any upcoming membership plans?

• https://48.ie/my48/memberships

If you need to contact 48 support about this then see the links in my signature below.

[EJIMOLEPaulineN2204]

I’m having the same issue too,please i need help

[dalyer]

In that case the same questions/suggestions apply here as before:

• https://community.48.ie/t5/Memberships/Payment-taken-for-new-plan-but-didn-t-get-it/m-p/64569/highli...