07-10-2024 03:39 AM - edited 07-10-2024 03:41 AM
07-10-2024 07:26 AM - edited 07-10-2024 07:26 AM
See the links in my signature below for other ways to contact 48 support.
In my recent experience they are very poor in responding by email so the only option may be to call the number in one of the links.