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Cant get my mobile data to work

EmilyA5628
Newcomer

‎03-10-2026 10:24 AM

Hello, I do not know what else I can do or what's wrong. I put in the new sim, silver part down with the notch facing the correct corner. I did the APN network thingy. I did the activation, I bought a plan. Yet I still have at the top of my ohone telling me emergency calls only. I cannot make calls or texts so I cant even ring customer support. Im at my wits end.
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dalyer
The Legend
The Legend

‎03-10-2026 11:01 AM - edited ‎03-10-2026 11:02 AM

You won't be able to call support anyway as all support is done online. 

See the links in my signature below.

Are you sure that your phone is unlocked for use on any network?

What make and model of phone is it?

Can you try your SIM in another unlocked phone to see what happens there? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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