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I have a work mobile and now leaving my work is letting me keep my number how do I move to 48?

I was left with nothing

I was left with nothing, I wanted to activate the unlimited package and pay a one-time activation fee, the money was debited, there is nothing on my account, they still want to activate the package

Resolved! Credit balance

Hi,How do I use credit I have already on my account to buy membership?Every month I will acumulate  credit with every renwewal, and I need to know hw can I use it.Thanks