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Forum Posts

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Trying to top up, payment not working

I'm trying to buy 1 GB of data, cos I've run out.  I'm using my saved card details, which are all correct.  There's money in my bank account.  I enter the correct CCV, but it says that there is a problem with my payment.  

Status of SIM order?

Good morning team of 48, I am waiting for the arrival of my SIM card, I would like you to please confirm if you sent it or not, or perhaps if it is accepted and if you can confirm the address to which you sent it, perhaps it is loss thank you so mu...

Transfer my current email to student email adress

Hello,I had an active student email adress at the time of ordering my free sim, but I unaware of the plan available for students, now I have already received my sim via post and I'm yet to activate my sim,so would it be possible to transfer my email ...

Can't buy membership - "bundle in progress"

Hi there, I have just joined the 48 network, however, I have not been able to make a call or send a text. The message minder says I have not paid for my plan but when I login to the 48 website both on my phone and on my laptop, it says no further bun...

Calls not coming in after porting to 48

Hi guys, I ported my number from Vodafone to 48 on the 4th of December. SInce then, i have been having the issue of not getting calls from certain numbers. At any other time, I wouldnt mind and wait till its fixed but this is a very crucial time as i...

Renewing plan - eircode/address not recognised

I recently joined 48 but I got an email to say that my plan will expire in 2 days! I have tried to renew but it doesn’t seem to recognise my eircode or address! I’m away on holidays at the moment so maybe that’s the reason that it doesn’t recognise t...