48 Community

Just joined 48 but can't make calls & membership not working

I am a new customer to 48. I have set up sim and created account. However when i log into my account i am unable to see anything on my dashboard. My payment plan is greyed out and i cant make out going calls. It looks like my membership isn't activat...

Ordered a SIM but it never arrived

Hi I ordered new sim card but never get.

Problem making payments on 48

Hi there chaps, is there an issue with 48 and their payment systems, I have to fill out my banking details three times to buy a plan, then when I get to the BOI approval phase I don't get a link. 

First plan not working - saying "come back in 15 minutes"

I recently joined 48, made an account and wanted to get the 5G €12.99 membership. When checking out it came to €25.98.. I still bought it. When returning to my app it won’t work “come back in 15 minutes” and my data won’t work. I can’t find any 48 co...

Can't move my number to 48

I can’t move my number to 48

Can't activate SIM

I try to activate my sim but I can’t do it

Problem switching to 48 - "MSISDN already exists"

Im trying to activate my sim and transfer existing number, I keep getting error "msisdn number already exists", not sure what to do now

SIM activation code not working

Hi, I just got the 48 SIM card. And I was asked to put the activation code which I did, but seems not to be working. What should I do?

I’m told my transfer to 48 is done but I can’t get credit

SIM activation hasn't completed after 12 hours

My Sim is not activated even after 12 hours. On the website it says 4-5 hours for sim activation. What should I do now?