48 Community

Problems getting started, activating SIM, porting number etc

Hi

The security code has not arrived

The security code is not arrived by text

Trying to port number - keeps saying that it already exists

i am trying to move from tesco mobile to 48 without making a new phone number but when i try put in my old number to move it it says irs already exists

Can't port number - "this MSISDN already exists"

When I try to move my number, the website remind me that:"This msisdn already exists.", what should I do to keep my old number?  

First time topping up but I get an error

I can't top up my account for the first time. I get an error

How to check plan I am on it's not allowing me to buy a plan

Activated SIM & opted to port number but it hasn't ported

I got my sim yesterday and activated my plan all seemed ok, choose change over number. However when I called my partner today he said it was a new number not my original. I went through the same steps again tonite and it’s still a new number and not ...

I need to know while changing my SIM then it shows msisd

Just joined 48 but can't get it working

I just joined 48 and I cannot get it working

Just joined 48 but can't make calls & membership not working

I am a new customer to 48. I have set up sim and created account. However when i log into my account i am unable to see anything on my dashboard. My payment plan is greyed out and i cant make out going calls. It looks like my membership isn't activat...