I have just ported my number over and need to unlock the sim.
Haven't received the sms message with the code - how do i get one sent to my number on 48?
Also, how do i access the webchat for support, or is this it?
You are right - the code is printed on the plastic card that holds the sim. I got confused because this isn't referred to anywhere and I thought it was something that would be in the email that confirmed the number porting was successful.
The instructions need to be made a bit more idiot proof becuase changing network provider is quite a stressful operation and clear signposting would make the task a lot smoother.
The PIN is clearly marked on the SIM packaging/card.
You don't have to remember it as you can change it to your own PIN on the phone.
Yes you can disable SIM PIN locking and that is explained elsewhere here and in your phone documentation.
I'm not sure how SIM activation and number porting can be made any simpler.
It's basically the same on all networks.
Hope this helps.