07-10-2020 10:21 AM
07-10-2020 10:29 AM
Unfortunately several people are reporting similar problems porting numbers and getting onto support lately.
Also unfortunately I cannot offer any advice other than to persist in trying to contact them - ideally on the chat if possible - until you get this issue sorted.
https://community.48.ie/t5/Memberships/customer-care-number/m-p/53861
Hope this helps.