I am trying to activate my new sim
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12-07-2022 05:56 PM
It says it has sent me a security text to my old number I haven’t received it and have tried resending it with no luck pls help my old SIM card will be off soon
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12-07-2022 06:56 PM
You don't get a security text when activating your SIM.
https://community.48.ie/t5/The-Knowledgebase/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099
I presume you mean when porting your old number to 48?
https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100
If you're not receiving the number porting security text then you'll have to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk.com
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
