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SIM switch without active old sim

CherylP9860
Newcomer
My old sim is not receiving SMS so can't activate the new 48 SIM. Is there another way?
1 REPLY 1

dalyer
The Legend
The Legend

You can still activate the 48 SIM but it will then use a new 089 number. 

I presume that you mean that you're trying to activate your SIM and at the same time port your number from your old provider?

If so then see here: 

If your current SIM isn’t active and your unable to receive SMS to the number you want to keep, you’ll need to contact your old provider regarding your account. Your current number and SIM need to be active to move to 48.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).