Activated SIM but can't buy plan - "bundle in progress"

[AnneM8990]

I received my SIM this morning.  I activated it and moved my number - I got a text from 48 to say they had finished moving my number.

When I go to buy a Plan I get the following message - anyone know what this means or what I need to do 

*Sorry you are not allowed to purchase memberships, since you have a Bundle in progress*

[dalyer]

This happens from time to time to some new or existing users for some reason that has never been explained (or fixed!) by 48.

• https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Bu...

You'll have to contact 48 support to ask them to correct this so that you can buy stuff successfully. 

See the links in my signature below.

[AnneM8990]

Great, thank you for your help