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Can't buy membership plan - "bundle in progress"

KofiA8769
Newcomer

I activated my sim a few days ago but I have not been able to purchase a plan, It keeps telling me I have a bundle in progress and it is not allowing me to purchase membership. Can you have a look for me please, thank you 

1 REPLY 1

dalyer
The Legend
The Legend

This is a common problem that has never been properly explained or adequately fixed so that users no longer experience it:

48 support don't generally monitor or respond to posts here on the Community Forum.

You'll have to contact 48 support for assistance with getting this issue fixed. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.