48 Community

Can’t use data in Germany

I am in Germany now. My iPhone shows 4G. Allow data roaming already, I still have 12gb for data roaming allowance. But not able to use data at all. Please check my account. Thank you

How do I find Network security key

Network security key

Disconnected from my48

Don't know how to reconnect

How to move some GB of available data into my own Roaming

Activate new sim

Hi, trying to activate sim but the screen to enter the 6 digits only loads for a second before going to my 48 homepage. Same problem on multiple devices

Add on

HiI need to buy an add on for data ( I’ve done this twice in the last couple of days) I still have 8 days left until I renew but I need more than 1GB at a time. Can I do this? Thanks

I do not have email address

I do not have email address

New Sims

Apparently. If you have problems when going abroad and roaming and also having problems in Ireland with data and signal. And have a SIM that's older than 2 years. We are to upgrade to a new improved SIM. TThey haven't told us all yet. I doubt they wi...

Internet connectivity

I I have gone through many things to try since Saturday ,three days of trying different suggestions from agents. I have changed my APM settings number of times and other settings in the same area of my phone. the connectivity is working in this devic...