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No or extremely slow data/ network connectivity issue

BoscoJosephV2104
Newcomer
I've been noticing that im not getting any data or extremely slow data (even messages takes minutes to ge send) while I'm on mobile data, I ve been in the same place all this time it was fine until now.
1 REPLY 1

dalyer
The Legend
The Legend

What exactly do you mean by "slow data/network connectivity issue"?

Is it slow data or loss of network signal (bars) altogether or both?

When was it working ok last? 

Are calls and texts working ok?

Are your APN settings configured correctly?

Have you tried gently cleaning and reseating your SIM in case that helps at all? 

Do you know anyone else in the same location on 48 to check what their experience is?

Can you try your SIM in another unlocked phone to see how it works there?

Maybe try a replacement SIM in case your existing SIM has developed a fault. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).