cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No mobile data

davidkychan
Newcomer
Using a phone from the US (Samsung Galaxy S23FE). When I put my SIM card in (100GB membership), my mobile data does not work however it shows I have signal. Mobile hotspot, phone calls and texts work just not mobile data. I've tried different sim trays, network settings reset and changing APN, still nothing. Any help appreciated 🙏
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Did you configure your APN settings correctly?

If those links don't help then you'll have to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

Did you configure your APN settings correctly?

If those links don't help then you'll have to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.