No mobile data

[davidkychan]

Using a phone from the US (Samsung Galaxy S23FE). When I put my SIM card in (100GB membership), my mobile data does not work however it shows I have signal. Mobile hotspot, phone calls and texts work just not mobile data. I've tried different sim trays, network settings reset and changing APN, still nothing. Any help appreciated 🙏

[dalyer · Accepted solution]

Did you configure your APN settings correctly?

• https://community.48.ie/t5/Phones/Trying-to-update-APN-settings-as-advised-Need-help-please/m-p/6086...
• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689
• https://community.48.ie/t5/The-Knowledge-Base/Upcoming-Maintenance-Data-APN/ta-p/60366

If those links don't help then you'll have to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com