Can't get 5G on Google Pixel 7 phone
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05-04-2024
10:48 PM
- last edited on
05-04-2024
11:27 PM
by
dalyer
Paying €12.99 for the 5g plan . My pixel 7 was bought in Ireland ,it is 5G enabled, I have great 5G service in my area , my cousins xiaomi phone which he also bought in Ireland and is also on 48 is able to get 5G perfectly will sitting right next to me BUT on my Pixel 7 on 48 can not get 5G or even 4G but I can only receive LTE .. What's that all about ,any help ?? I yes my phone is set to receive 5G in settings . Thanks

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05-04-2024 11:26 PM - edited 05-04-2024 11:47 PM
It's a Google issue - they haven't whitelisted 48/Liffey Telecom as a valid 5G network.
You should contact Google and ask them why they won't whitelist 48/Liffey Telecom.
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08-04-2024 11:29 AM
Replying to follow future updates

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08-04-2024 11:34 AM
If it's an issue that's affecting you then you should maybe also contact Google and ask them why they haven't whitelisted 48/Liffey Telecom as an allowed 5G network.
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08-04-2024 09:09 PM
I've put the relevant APN settings in via Bot Chat when I moved to 48 at the end of the summer but I've always had issues. Can't seem to get the time to fix it properly

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08-04-2024 09:34 PM - edited 08-04-2024 09:37 PM
You're not going to get 5G connectivity/mobile data speeds on your Google Pixel phone until Google whitelist 48/Liffey Telecom as an allowed 5G network.
It's been explained above and in this thread:
Contact Google and ask them why they block certain networks from 5G connectivity even when their phones are SIM free/unlocked for use on any network.
Regarding the roaming issue...
If your SIM predates January 2023 then a replacement may help:
If you still have problems then check out these threads in case they help:
- https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
- https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352
If they don't then you'll just have to contact 48 support for further assistance.
See the links in my signature below.
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07-06-2024 04:52 PM

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07-06-2024 06:19 PM
@ConorOS7460 wrote:
Following
What do you mean?
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10-06-2024 06:07 PM
I'm guessing they mean that they are following this thread dfor any updates in the future as they have the same issue
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16-10-2024 12:12 PM
Is this still an issue or is it resolved ?
