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can't get any service on my phone in lanzarote at moment

redmond16
Newcomer

‎20-07-2017 09:04 PM

 
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2 REPLIES 2

dalyer
The Legend
The Legend

‎20-07-2017 09:18 PM

Do you have a Guido membership?

If not then EU roaming will not work.

If you do have a Guido membership then can you do a manual scan for networks and connect to one of the local ones?

If not then what happens?

What make and model of phone?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎21-07-2017 01:23 PM

Did that help at all @redmond16?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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