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Why wont my phone read my sim ?

andyhughes94
Newcomer

ive an iphone 5 with a newly activated sim card but when inserted it cannot read the sim card.. why not ?

2 REPLIES 2

dalyer
The Legend
The Legend

What do you mean it won't read the SIM card?

Do you get any error messages?

iPhones need activation on some networks due to the stupid way that Apple do things.

This process requires a UK SMS to be sent automatically.

On 48 you need at least 25c cash credit to pay for this.

Try putting a small amount of cash credit on your account, switch the phone off and on again and wait a while to see if that helps.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.