Won't let me upgrade from €10.99 to €12.99 5G plan

[Kennethf9890]

i have Redmi Note 13 pro 5g phone my plane is 10.99 want to upgrade to 12.99 for 5g it wont let me

[dalyer]

You mean when you try to buy the €12.99 plan it doesn't let you? 

What happens when you try using this link? 

• https://48.ie/my48/memberships

Any error messages? 

If you can't buy it for some reason then you'll probably have to contact 48 support for further assistance.

See the links in my signature below.

[OisinG2234]

Exactly the same for myself, I’ve tried upgrade to 12.99 from 10.99 plan a few times over the last month and a half and I keep getting an error message saying something went wrong it will be resolved shortly. I just want to upgrade and spend more money “insert take my money meme”.

[dalyer]

A few people have reported the same issue recently. 

You'll have to contact 48 support for assistance with this. 

See the links in my signature below.