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Voicemail automated voice reads wrong number for my account

KarenK5266
Newcomer

When someone calls me and I don't answer instead of hearing my voicemail greeting it's automated voice calling out a different number. The number called out is almost the same except for the last 2 digits.

I have no idea why this is happening and it seems to be a relatively new thing. Any ideas?

3 REPLIES 3

dalyer
The Legend
The Legend

Seems very odd and I've never heard of that before.

You'll probably have to contact 48 support to get them to look into this for you.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

KarenK5266
Newcomer

I figured out the issue. It was my mam who called me. I had just switched her over to 48 but her number hadn't been fully transferred to the network yet so it seems that it just some weird glitch because she was "between" networks. Since she was fully transferred it hasn't happened.

Sounds very odd but glad you got it sorted.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.