14-08-2017 02:05 PM
14-08-2017 02:10 PM - edited 14-08-2017 02:12 PM
If it's working on 48 then it must be unlocked.
It wouldn't work on 48 if it wasn't.
Try a different provider/shop as this one sounds like they don't know what they're talking about.
Hope this helps.
14-08-2017 02:25 PM
14-08-2017 03:03 PM
If it was bought unlocked for use on any network then it makes little sense that this company is telling you that it's locked.
In the absence of any reason for them saying this it sounds like they don't know what they're talking about.
Is it a small store or a bg operator?
Did you tell them that it was bought unlocked and has been used on an Irish network that requires unlocked phones?
Keep us posted on how you get on if you try elsewhere.
Hope this helps.