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Urgent: SIM Not Detected / No Service

JihyeP4547
Newcomer
Hi, I’m currently using a 48 SIM card, and everything was working fine until this morning. However, this afternoon my phone suddenly stopped detecting the SIM. It now says “No SIM” and “Cellular plan cannot be used.” I’ve tried restarting my phone and reinserting the SIM card, but nothing helped. My billing date is tomorrow. Could you please help me figure out what’s going on?
1 REPLY 1

dalyer
The Legend
The Legend

You'll probably have to contact 48 support for assistance with this issue. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).