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Talk to a person

MichelleM5713
Newcomer

‎05-10-2021 06:30 PM

Anytime I try and send a text message to a 50 number it won't allow me and trying to talk to someone in 48 is impossible an absolute crap mobile dealer will be changing when membership is up and will be getting my family and friends to do the same
Talk to a person
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3 REPLIES 3

dalyer
The Legend
The Legend

‎05-10-2021 08:12 PM

By "50" number I presume you mean a 5XXXX premium SMS number? Unfortunately 48 don't support sending texts to such numbers at all.

 

All support is online so you won't get to talk to anybody directly. See the link in my signature below.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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MichelleM5713
Newcomer

‎05-10-2021 09:49 PM

You should clarify this when advertising your package and I will never recommend you or use you again once my membership is up
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dalyer
The Legend
The Legend
In response to MichelleM5713

‎05-10-2021 11:20 PM

Why are you saying "you"?

I don't work for 48 as it says in my signature... Man Frustrated

Anyway, it's pretty clear from the site that 48, like other virtual carriers, is a low cost operation where all support is done online.

It's not exactly hidden from those considering moving to the network.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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