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Changing over my phone number

andrel2110
Newcomer

I am already at 48 customer for a couple of years I’ve ordered a new Sim card and I have a new phone I just want to put in the new Sim card and change over to a new phone number how do I go about doing it to carry over my credit from my old Sim card

1 REPLY 1

dalyer
The Legend
The Legend

You'll probably need to clarify what exactly you are trying to do here.

It's not really clear from your post.

But it sounds like you maybe should have ordered a replacement SIM rather than a brand new SIM? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.