Roaming won’t work

[NiamhO2396]

Good morning, I have noticed I’ve been abroad a couple of times now and my roaming doesn’t work. I’ve been to the UK last August and it didn’t work. I’m going to France next month and I need my phone. Can you help? I have never had problems before with a provider just turn on my phone and it automatically switches over

[dalyer]

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

If I was you I would have a plan B prepared just in case - e.g. getting a local SIM for the trip or something like that.

[dalyer]

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

If I was you I would have a plan B prepared just in case - e.g. getting a local SIM for the trip or something like that.