No voicemail on iPhone since moving to 48

[JaneT3702]

I have no voicemail on my iPhone since I changed over to 48 and I’m not able to activate it again

[dalyer]

Did you follow the instructions here?

• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-use-my-Voicemail/ta-p/244

If so then what doesn't work/goes wrong?

Any error messages?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

[StevenB5756]

Make sure you add the extra 5, per the instructions linked to above. This was the step I was missing, and it all works fine on my iPhone now.

[dalyer]

Yes, you have to read and follow the 48 voicemail instructions very closely and carefully. 

• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-use-my-Voicemail/ta-p/244

It's very easy to make mistakes.