Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Accepted Solution

No SMPP Connection with 48

Visitor
Posts: 11
‎16-11-2020 05:53 PM
Hi all,

New user here to 48 and to date have loved the experience of swapping over. To date everything has gone smoothly and I have been waiting for that "catch" as such of a "cheap option". Sadly as I found out this evening that 48 do not offer a SMPP connection, so when I do online banking and want to add a new bill or person to pay I would normally have to enter a security code which Bank of Ireland will text me - which I can no longer receive from Bank of Ireland due to 48 not supporting a SMPP connection. So I ask myself do I get this security code by post (takes 3 days sometimes) or switch back to Three??? Has anyone else come across this problem and found a solution? 

One of my reasons for switching to 48, after the excellent value was the fact I could donate 5GB of data each month to the food cloud, helping the environment and feeding someone in need. This is a great idea, well done 48! The idea of having to receive more physical post for a silly code each time I want to add and pay someone online just seems like a waste of time & resources and a move away from better environmental impacts - digital code verus a paper version.

What are the solutions, change phone provider, bank, go snail mail, give up paying my bills (this one I like)? 48 are you listening?

I don't want to rag but also offer suggestions, such as;
Are 48 going to include a SMPP option in the future? If so at what cost? (I would pay for it).
Could there be an add-on option paid for each month or just when needed?
Are 48 planning to clearly advertise that their membership DO NOT have SMPP included before people like muggins here swaps over? Transparency is key to fighting those ill feelings brought on by those great "ah that's the catch" moments.

Thanks for listening to my silly rant and maybe someone else out there has come up against this small snag and has some enlightening inputs.  

Simon 
Smiley Happy
Reply
1 Like

Accepted Solutions
Highlighted

Re: No SMPP Connection with 48

[ Edited ]
The Legend
Posts: 15,820
‎17-11-2020 05:30 PM

Very strange.

As I say I get such "password" texts from all services that I use.

The ones that I mentioned above and lots more both here and abroad.

Unfortunately I don't use BoI so can't comment on them specifically.

Odd and frustrating that each party is blaming the other...

Maybe any other BoI users on 48 might comment here on their experience?

I would expect that if it was a more general issue then we would have heard about it here but I can't recall BoI users posting here saying that they had the same experience.


I am not a 48 employee so if you need to contact 48 support then please see here.

View solution in context

Reply
1 Like

All Replies
Highlighted

Re: No SMPP Connection with 48

The Legend
Posts: 15,820
‎16-11-2020 07:25 PM
I've never heard of SMPP but I know that I get all security texts from all service providers that I deal with including ptsb, revenue, WhatsApp, Google, duo mobile, Irish life etc etc

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
Reply
1 Like
Highlighted

Re: No SMPP Connection with 48

The Legend
Posts: 15,820
‎16-11-2020 07:34 PM
SMPP doesn't seem to have anything to do with one time passwords sent by banks and other organisations using SMS...

https://en.wikipedia.org/wiki/Short_Message_Peer-to-Peer

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
Reply
1 Like
Highlighted

Re: No SMPP Connection with 48

Visitor
Posts: 11
‎17-11-2020 05:01 PM

Hi there,

Cheers for the info. And good to hear that other sms verifications are working. I spoke with my bank and they claim the issues lies with my phone provider and 48's customer support say that the reason I can't get these texts from BOI is that they do not support this SMPP connection. It's seems odd but both parties seem to say the same thing.

Reply
1 Like
Highlighted

Re: No SMPP Connection with 48

[ Edited ]
The Legend
Posts: 15,820
‎17-11-2020 05:30 PM

Very strange.

As I say I get such "password" texts from all services that I use.

The ones that I mentioned above and lots more both here and abroad.

Unfortunately I don't use BoI so can't comment on them specifically.

Odd and frustrating that each party is blaming the other...

Maybe any other BoI users on 48 might comment here on their experience?

I would expect that if it was a more general issue then we would have heard about it here but I can't recall BoI users posting here saying that they had the same experience.


I am not a 48 employee so if you need to contact 48 support then please see here.
Reply
1 Like
Highlighted

Re: No SMPP Connection with 48

Visitor
Posts: 7
‎17-11-2020 07:25 PM
Lost my phone with my 48 sim card in it just wondering if I could get a new one without changing my old 48 number
Posted from Samsung SM-A202F
Reply
0 Likes
Highlighted

Re: No SMPP Connection with 48

The Legend
Posts: 15,820
‎17-11-2020 08:57 PM
Duplicate post

https://community.48.ie/t5/Other-Help/Lost-my-phone-with-my-old-sim-card-in-it-wondering-could-I-g/m...

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
Reply
0 Likes
Highlighted

Re: No SMPP Connection with 48

Visitor
Posts: 11
‎18-11-2020 11:48 AM

Thanks for all the help anyways. And to be clear everything else with 48 has been great. Just this one snagging. Im ring the bank again today to see if they can somehow check their side again and see if it's not some issue on my account etc.

Anyways cheers Smiley Happy

Reply
0 Likes
Highlighted

Re: No SMPP Connection with 48

Visitor
Posts: 11
‎18-11-2020 12:02 PM

So just off the phone from BOI again and they have explained that they use a SMPP service to send secure texts which a phone provider gets charged for, thus in my case 48 do not support this and thus I can not recieve these texts. It's pretty clean cut to me. BOI customers may have issues with 48 and this, I would love to hear if others are having this issue...

Reply
0 Likes
Highlighted

Re: No SMPP Connection with 48

The Legend
Posts: 15,820
‎18-11-2020 12:29 PM

This (4 year old) post regarding Virgin Media and SMPP on boards.ie looks relevant here but I would have thought that such issues would have been sorted out at this stage with all providers...

 

https://www.boards.ie/ttfpost/101689673


I am not a 48 employee so if you need to contact 48 support then please see here.
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community