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New customer - mobile data working but calls are not


I am a new customer•I choose the plan of euro25The internet service is working but the incoming and outgoing call service is not working


The Legend
The Legend

There is no €25 plan. 

I presume you mean that your first payment/purchase was for €25.98 comprising €12.99 for the one-time activation fee and €12.99 for your first month's membership plan? 

Do outgoing and incoming texts work? 

What happens when you try to make a call? 

Any error message?

Are you trying to call regular Irish mobile or landline numbers or some other type of number? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email ( or phone.