06-03-2025
07:55 PM
- last edited on
06-03-2025
08:18 PM
by
dalyer
from old samsung J6 to Samsung A22 - not interent not working as much. Whatsapp yes, but only whatsapp, other apps and web doesn't work
06-03-2025 08:18 PM
You probably need to configure your APN settings.
Text "APN" to 50048 and follow the instructions here to do this:
If you need to contact 48 support about this then see the links in my signature below.
09-03-2025 12:20 PM
It works after doing what you told. Much appreciated, Cheers!
09-03-2025 12:47 PM
Glad to hear that you got it sorted @MichalB9581.
I'm not sure why 48 can't push APN settings to phones automatically like other mobile providers can as far as I know.
07-03-2025 10:55 AM - edited 07-03-2025 10:55 AM
Yeah certain Samsung phones enter the wrong APN details for 48 which result in only WhatsApp working.
Follow @dalyer 's advice above or go to APN settings and put "Proxy" and "Port" to "Not Set" and Save.
07-03-2025 11:06 AM
@AaronS6679 wrote:
Yeah certain Samsung phones enter the wrong APN details for 48 which result in only WhatsApp working.
That's interesting @AaronS6679 - do you have any more details on this? I've never heard of this before. Thanks.
07-03-2025 11:21 AM
@dalyer Yeah its very interesting. I have a friend on Tesco Mobile that had this same exact problem on a Samsung phone, just WhatsApp working and have seen threads on Reddit and other places with people having the exact same issue. The "Proxy" and "Port" fields by default get populated with completely wrong details and i'm not sure why.
https://www.reddit.com/r/tesco/comments/y4o2d5/comment/kohsipl/
07-03-2025 11:48 AM
Thanks @AaronS6679 - I had done a search and saw something about the proxy/port fields causing that sort of problem alright. And now that you mention it I seem to recall queries posted here over the years of the form "mobile data doesn't work except for WhatsApp (and FaceBook?)" so that might explain it. I guess that the first step when having mobile data problems is to ensure that the APN settings are configured correctly which, on 48, means texting "APN" to 50048 and following the instructions... Thanks for the info. 👍
07-03-2025 12:30 PM