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My son dylan data nit working probably due to update paym

DeirdreS4361
Newcomer
 
1 REPLY 1

dalyer
The Legend
The Legend

Your post was blank @DeirdreS4361 and the subject line is truncated and not exactly clear. 

What exactly do you mean by "data nit [not?] working probably due to update paym[ent?]"?

Do you have an active membership? 

That's a prerequisite for being able to use services.

Are calls and texts working ok?

Are the APN settings configured correctly for mobile data to work? 

If you're on Android then you can text "APN" to 50048 and follow the instructions here to configure them: 

When was mobile data working ok last? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).