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How will replacement SIM work?

anugrahaa0713
Newcomer

‎11-10-2024 08:10 PM - last edited on ‎11-10-2024 08:16 PM by The Legend

Hey, I lost my phone. I blocked my existing SIM and ordered a replacement. Can I ask for the same number again? And should I recharge the new SIM as I already paid for the previous one not long ago. Will they have an activation fee again added with the recharge?

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dalyer
The Legend
The Legend

‎11-10-2024 08:14 PM - edited ‎11-10-2024 08:15 PM

A replacement SIM will retain your original number/account/membership etc. 

You will need to activate the SIM as a replacement when it arrives as explained in that link.

You won't be charged the activation fee again.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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